Sales Support & Execution:

• Assist the sales team with lead generation, research, and prospecting activities
• Make outbound calls to potential customers to introduce products/services
• Respond to inbound inquiries and qualify leads
• Support in scheduling appointments and demonstrations for senior sales staff
• Help prepare sales presentations, proposals, and marketing materials
• Maintain and update customer information in CRM systems
• Follow up with prospects via phone, email, and other communication channels

Customer Interaction:

• Conduct initial discovery calls with potential clients under supervision
• Build rapport with prospects and understand their needs
• Present basic product information and answer preliminary questions
• Assist with customer onboarding and post-sale support activities
• Gather customer feedback and market insights

Communication Skills:

• Strong verbal communication and phone etiquette
• Clear and professional written communication
• Active listening and comprehension
• Ability to articulate ideas clearly
• Presentation skills (basic level)
• Interpersonal skills and friendliness
• Professional email etiquette

Sales Fundamentals:

• Basic understanding of sales processes
• Customer-centric approach
• Lead qualification techniques (willing to learn)
• Basic objection handling
• Relationship building
• Follow-up and persistence
• Understanding of sales funnels (basic)

Technical Skills:

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Workspace (Docs, Sheets, Gmail)
• CRM software (willingness to learn - Salesforce, HubSpot, Zoho)
• LinkedIn for professional networking
• Basic internet research skills
• Video conferencing tools (Zoom, Teams, Google Meet)
• Email management and organization